If there is such a program, turn off the setting in the lower right corner and turn on the dynamic profile. If this is enabled, disable itĬheck if there is a pre-installed Dolby Atmos application on your computer. 'Auto Profile' setting was enabled and there was a 'Voice' profile.

Speaker Noise Cancellation (voice call) in the Realtek Audio Console. You can changed ' Multi-presenter conference call' to ' Off' and the should be no longer muted. If you were to open this, select 'Microphone Array', and you should see various options for 'Microphone Effects'. Look in the Apps -> 'Realtek Audio Console'. This could be one of a couple different reason of issues here:ĭepending on your Brand of your Desktop, some come pre-configured audio controls, for example, attempt to disable as it maybe interfering with Zooms original sound feature: Quiet sounds or high-frequency sounds can not be picked upĪudio distortion and loss of background audio when doing Screen Share

Hi and everyone else on this thread! IF you are experiencing one of the following with Original Sound in Zoom, you may have experienced one of the following issues:Ĭan hear the speech but can’t hear the background music Please confirm that you have updated the app and turned on the Original Sound setting by replying to this thread. Click the Original Sound for Musicians button to toggle this ON.In the top-left corner of the meeting window, the current status of the Original Sound for Musicians feature is indicated. Connect to meeting audio with the Computer Audio option.

Make sure to uncheck the 'Automatically adjust microphone volume' and set it to max gauge or enough volume level of the Microphone.Enable the Original Sounds for Musicians.Can you please confirm that you are on the most recent version of the Zoom app? Here's how: Īfter updating the Zoom application, please ensure that the Original Sound for Musicians setting is turned on:

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